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Shipping & Returns

Shipping Policy

At Battle Jitsu, we understand that sometimes you need your orders delivered as quickly as possible. That's why we offer next day shipping options using the United States Postal Service (USPS). Please review our policy below for more information:

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1. Next Day Shipping Eligibility:

  • Next day shipping is available for orders placed on business days (Monday through Friday) before [time] EST.

  • Orders placed on weekends or holidays will be processed and shipped on the next business day.

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2. Shipping Methods:

  • We offer USPS Priority Express Mail for next day shipping. This service provides overnight delivery to most U.S. addresses.

 

3. Additional Charges:

  • There will be an additional charge for selecting next day shipping using USPS Priority Express Mail. The exact cost will be calculated during the checkout process based on your location and the items in your order.

 

4. Order Processing:

  • Orders eligible for next day shipping will be processed and prepared for shipment on the same business day, provided they are placed before [time] EST.

  • Please note that order processing times may vary during peak seasons or promotions.

 

5. Delivery Time:

  • USPS Priority Express Mail offers guaranteed overnight delivery to most U.S. addresses. However, some remote areas might have a slightly longer delivery time.

  • For accurate delivery estimates, please refer to the USPS website or tracking information provided after shipment.

 

6. Tracking Information:

  • Once your order is shipped, you will receive an email notification containing your USPS tracking number. This allows you to monitor the progress of your shipment until it's delivered.

 

7. Changes to Shipping Method:

  • After an order has been placed, it may not be possible to change the shipping method to next day shipping. If you need to modify your shipping method, please contact our customer support team immediately.

 

8. Contact Us:

  • If you have any questions or need assistance with next day shipping, feel free to reach out to our customer support team at battlejitsu@gmail.com.

 

9. Policy Changes:

  • Battle Jitsu reserves the right to modify or update this next day shipping policy at any time. Any changes will be posted on our website.

Return & Exchange Policy

At BattleJitsu, we are committed to providing you with high-quality products and a satisfying shopping experience. If you need to return or exchange an item, please carefully review our policy below:

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1. Eligibility for Returns and Exchanges:

  • You may request a return or exchange within 30 days from the date of delivery.

  • The item must be in its original condition, unused, unwashed, and with all tags and packaging intact.

  • Customized or personalized items are not eligible for return or exchange unless they are defective or damaged.

 

2. How to Initiate a Return or Exchange:

  • To initiate a return or exchange, please contact our customer support team at battlejitsu@gmail.com with your order number and a brief explanation of the reason for the return or exchange.

  • Our team will guide you through the necessary steps and provide you with a return authorization if applicable.

 

3. Return Shipping:

  • For returns due to reasons other than defects or errors on our part, the customer is responsible for return shipping costs.

  • We recommend using a trackable shipping method for returns to ensure safe delivery.

 

4. Refunds and Exchanges:

  • Once we receive the returned item and verify its condition, we will process your refund or exchange.

  • Refunds will be issued to the original payment method used during purchase and may take a few business days to reflect in your account.

  • Exchanges will be shipped out as soon as the original item is received and evaluated.

 

5. Defective or Incorrect Items:

  • If you receive a defective, damaged, or incorrect item, please contact us immediately with photos of the issue. We will arrange for a replacement or refund at no additional cost to you.

 

6. Non-Returnable Items:

  • Gift cards and downloadable products are non-returnable and non-refundable.

 

7. Contact Us:

  • If you have any questions or concerns about our return and exchange policy, please reach out to our customer support team at battlejitsu@gmail.com

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8. Policy Changes:

  • Battle Jitsu LLC reserves the right to modify or update this return and exchange policy at any time. Any changes will be posted on our website.

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